Privacy Policy

Last updated: 12 Nov 2026

Privacy Policy

Keter Africa Energy Ltd ("Keter", "we", "us") runs the Keter Africa Energy mobile app and website (keterafricaenergyltd.com). This policy explains what personal information we collect when you use them, why, and the choices you have.

Who we are

Keter Africa Energy Ltd, Jos, Plateau State, Nigeria.

Privacy contact: keterafricaenergyltd@gmail.com

What we collect

Account details: your name, email address, Nigerian phone number, and the state and city you choose.
Saved locations you add to your profile (a label, state and city).
Request details you submit: EV conversion, battery swap, charging, solar assessment, product quote, vehicle enquiry and test drive requests, including any address, dates, notes and vehicle details you enter.
Vehicle photos you choose to upload with a conversion request.
Invoice and payment status for invoices our staff issue to you (amount, reference, paid or unpaid).
Notification preferences you set in your profile.

We do not collect your precise device location, contacts or browsing activity.

Card payments

Card payments are processed by Paystack. Your card details are entered on Paystack's secure checkout and are never sent to or stored by Keter. We only receive the payment reference, amount and whether the payment succeeded.

How we use your information

To respond to your requests, prepare quotes and arrange services.
To contact you about your requests by your chosen method.
To issue invoices and confirm payments.
To keep accounting and tax records.

Sharing

We do not sell your personal information. We share it only with Paystack (to process payments you choose to make), with service providers that host our app and store files for us, and where the law requires it.

How long we keep it

We keep your account information while your account is open. Invoices, payments and orders are kept for accounting and tax purposes, as required by Nigerian law, even after you delete your account; your name and contact details are removed from them.

Your rights

You can view and update your details in Profile. You can delete your account at any time in Profile → Delete account. You can also contact us at keterafricaenergyltd@gmail.com to ask for a copy of your data or to raise a concern. You may also contact the Nigeria Data Protection Commission.

Changes to this policy

We will update the "Last updated" date when this policy changes.